Industry: Finance
Technology: DEPLOY INFRA
Project Type: Unify process and provisioning automation
Executive summary
A globally esteemed capital-raising venue, acclaimed for facilitating billions in annual financial transactions, struggled to scale its on-premise hybrid infrastructure, optimize workflow, and maintain security compliance. Fragmented systems and manual processes had been critically hindering their global expansion.
RE:FORM stepped in with a unified platform for process automation and provisioning, enabling the client to streamline operations, speed up deployment, and enhance compliance. With these improvements, the client successfully reduced complexity in infrastructure management, cut time-to-market by 50%, and positioned themselves for scalable growth.
The Challenges
Expanding hybrid infrastructure to support global operations came with significant hurdles for this capital-raising venue. Firstly, the client’s infrastructure was severely fragmented across multiple IT infra platforms. This led to inconsistencies in resource management, security policies, and provisioning. Moreover, without a centralized platform to monitor and manage inventory and resources, resource deployment and optimization became a constant challenge.
Before RE:FORM, provisioning infrastructure and deploying services across various platforms were manual and labor-intensive, and a network path analysis tool was absent. As a result, the teams faced frequent delays due to bottlenecks, exacerbated by the lack of self-service provisioning capabilities. This inefficiency not only slowed down deployment and innovation but also strained project times and made operations unnecessarily complex.
The lack of an automated orchestration tool compounded these challenges: deployments were often inefficient, increasing time-to-market and risking configuration drift between environments.
Lastly, our client faced compliance and governance challenges caused by the dispersed nature of the on-prem hybrid infrastructure and operations. It became increasingly challenging to ensure adherence to governance policies and industry regulatory standards.
The Solution
RE:FORM’s robust platform offered the ideal solution to address and overcome these challenges. The client used RE:FORM to streamline and automate infrastructure provisioning, management, and deployment, even with on-prem or cloud infrastructure. The following solutions set us apart from others:
Automated Deployment Orchestration
REFORM’s ability to orchestrate deployments across different environments significantly reduced the time-to-market for new services and updates. Our platform automated the entire deployment pipeline, ensuring consistency and reducing the risk of errors or configuration drift.
Full End-to-End Tracking
We improved audit and compliance capabilities by providing end-to-end change tracking from the IT Service Management (ITSM) level to the device level. This ensured every configuration change could be traced back to a specific ITSM ticket, allowing our client to manage the complete lifecycle of configuration changes.
Drift Detection and Remediation
Our unique built-in drift detection feature was particularly useful for our client, monitoring the deployed infrastructure for any deviations from the intended configuration and automatically triggering remediation steps. Our client can now ensure all environments remain compliant and aligned with the company’s governance policies.
Infrastructure Management with a Unified Platform
We provided a centralized platform to manage the entire on-prem and cloud infrastructure, delivering a unified view across their multiple IT infrastructure platforms. The previously fragmented visibility was resolved, and our client managed to implement more streamlined resource management.
Self-Service Catalog
Our self-service catalog allowed developers and operations teams to provision infrastructure and services with just a few clicks. This enabled teams to deploy faster, with fewer bottlenecks, and without compromising on governance.
Enabled NetOps for Network Path Analysis
RE:FORM’s NetOps feature granted our client the ability to map network paths across its hybrid infrastructure. Their IT team can visualize data flow, while ensuring correct configuration without any missing components, and complying with governance.
The Results
After implementing RE:FORM as their unified process and provisioning automation solution, the capital-raising venue recorded significant improvements across the board:
- Faster rollouts of applications and services, reducing time-to-market by 50%.
- Reduced operational overhead and costs, freeing up resources for innovation.
-
Enhance security and maintain compliance by leveraging drift detection to identify and address configuration deviations.
- Improved visibility & maintain consistent governance structures globally.
- Slashed provisioning time significantly, which further accelerates the project timeline and cuts down unnecessary workload.
Conclusion
By adopting RE:FORM as its unified process and provisioning automation solution, our client was able to transform its infrastructure management and streamline its on-premise or cloud operations. With the power of a self-service catalog, automated orchestration, state maintenance, full end-to-end tracking, configuration policy checking, and real-time drift detection, the capital-raising venue improved its time-to-market, enhanced governance, and optimized resource allocation. This strategic shift empowered the business to stay agile, secure, and competitive in a rapidly evolving financial landscape.
Ready to Transform Your On-Prem & Cloud Infrastructure? Contact RE:FORM today to learn how we can help you streamline your infrastructure environment and accelerate your business outcomes.